At Bendheka, we understand that travel plans can change. Our goal is to offer a flexible and clear cancellation policy for our guests. Please review the following terms related to cancellations and refunds for reservations made through our website, www.bendheka.com.

1. Cancellation Policy

• Full Refund: Guests may cancel their reservation up to 7 days before their scheduled arrival date to receive a full refund of the booking amount.
• No Refund: Cancellations made less than 7 days before the scheduled arrival date will not be eligible for any refund.

2. How to Cancel a Reservation

To cancel your reservation, please contact us using one of the following methods:

• Email: [email protected]
• Phone: +91 7892966573

You must provide your booking reference number, name, and the dates of your stay when requesting a cancellation.

3. Refund Process

If you are eligible for a refund:

• Refunds will be processed within 7 business days of your cancellation request.
• Refunds will be issued to the original method of payment used during booking.

4. Non-Refundable Charges

Please note that certain fees or charges may be non-refundable, including but not limited to:

• Processing fees or service fees charged during booking (if applicable)
• Additional services or packages added to your reservation

5. Special Circumstances

In the case of special circumstances such as medical emergencies or government-mandated travel restrictions, please contact us directly at [email protected] to discuss potential alternatives or exceptions to our standard policy. Any decision in these cases will be at the discretion of Bendheka Resort.

6. Contact Us

If you have any questions about this Cancellation and Refund Policy or need assistance with your reservation, please contact us at:

Bendheka Cliff Front Cottages
Gonikoppal, Coorg
Email: [email protected]
Phone: +91 7892966573